Shipping policy

Shipping policy

PROCESSING

All online orders require a 5-7 business day production/processing time. Delivery of your order is dependent on the item(s) you purchase, anything with a processing time outside of the standard 5-7 days will be noted on the specific item listing. Processing time does not include weekends or holidays. 

SHIPPING

Specific shipping costs will be quoted based on the Shipping Address provided in the Shipping Method section of the Checkout Page.

U.S. POSTAL SERVICE SHIPPING

We do not process or ship orders on weekends or holidays. Delivery generally takes approximately 3-5 business days after warehouse processing time. Tracking information is provided via email to the customer at the time the order has completed warehouse processing. 

 

U.S. POSTAL SERVICE INTERNATIONAL PRIORITY SHIPPING

We ship worldwide through the U.S. Postal Service International Priority Mail. Shipping time will depend upon the destination – up to 10 business days following 3-5 business days warehouse processing time. International Priority Mail prices are based on weight and destination and will appear as a Shipping Option in the Shipping Method section of the Checkout Page. Shipping Address information must be provided to receive a shipping quote for this service.

 

LOST/STOLEN PACKAGES

Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Any packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report.